The Reassurance Line

The Reassurance Line is an app-free daily phone check-in for older adults and young adults with learning disabilities or additional needs. Choose one of three fixed monthly packages. Each starts with a 14-day free trial, then renews monthly at the selected price unless cancelled.

Essential

One custom-timed daily reassurance call in a familiar, founder-recorded voice. Press 1 for OK or 2 for unwell. A 2 response routes an alert to up to three saved family or neighbour contacts by phone and SMS under the agreed contact plan.

Routine Care

Includes the daily call, up to three custom-timed daily check-ins, telephone medication and routine reminders, and a family voice note played after the next morning call.

Complete Care

Includes all Routine Care features plus a gentle two-minute Friday AI companion conversation, with recording, transcript and a weekly wellbeing report. Recording and sharing require the user's consent.

A physical landline call blocker is a separate planned £79 one-off purchase, subject to confirming device availability and compatibility. The service is non-clinical reassurance, not medical care or emergency response.